There is a lot of health information online, but not all of it is correct or trustworthy. Good health information can help you understand your options and make informed decisions about your health.

How can I tell if health information is trustworthy?

When looking at health information online, it can help to check:

Who published it? Look for information from recognised health organisations, government agencies, hospitals or universities.

Who wrote or reviewed it? Reliable health information usually explains who developed or reviewed the content.

Is it up to date? Check when the information was published or last reviewed.

Does it explain the evidence? Be cautious of claims based mainly on personal stories or a single experience.

Is someone trying to sell something? Take extra care if the information promotes a particular product, treatment or service.

Does the language create fear or make big promises? Claims that promise a cure, guarantee results or pressure you to act can be warning signs.

Does it apply in Australia? Health services, treatments and access can differ between countries.

How Mito Foundation checks health information

Mito Foundation health information is reviewed by health professionals or other relevant experts before it is published. The people involved in the review depend on the topic.

You can see who reviewed this information, when it was published and when it was last updated at the end of the page.

Personal stories and social media

Online communities and personal stories can be a useful way to hear about other people’s experiences. However, one person’s experience may be different from another person’s, even when they have the same type of mito.

Ways to explore this information

Choose the format that feels easiest for you

Both options open on external websites.

Watch a short video

A short video with practical tips for checking whether health information online is trustworthy.

Watch the video

Read or download the guide

The same information in written formats, including Easy English and other languages.

View the guide and translations

Using AI chatbots for health information

Artificial intelligence (AI) chatbots, such as ChatGPT, Bing Chat, or other tools that answer questions online, can be helpful. However, they can also make mistakes or give information that is out of date. It is important to check key information with trusted health websites and to be careful about sharing personal details online.

Learn how to check AI information

A note about external resources

These links go to external websites. They provide general information and are not a substitute for individual medical advice.

Disclaimer: Resources provided by the Australian Mitochondrial Disease Foundation Limited (Mito Foundation), offers general information and is not a substitute for medical advice. It is essential to assess the suitability of the content for your individual circumstances and make decisions based on your medical condition. The information’s accuracy is subject to change, and we do not guarantee ongoing currency or availability. While efforts are made to ensure accuracy, Mito Foundation is not obligated to provide updated information. The copyright for this document and its content belongs to, or is licensed to, Mito Foundation, and reproduction without prior written consent is prohibited.

Author(s): Mito Foundation
Version: 2.1
Date published: Tuesday 19 December 2023
Date of last revision: Tuesday 18 August 2026Â