Helpline Feedback Survey

At the Mito Foundation we strive for continuous improvement and want to ensure the Helpline continues to help improve the lives of people impacted by mito. By sharing your experience with the Helpline and answering the questions below, you contribute to shaping better services for yourself and others. Thank you.

Relating to the reason you contacted the Mito Foundation Helpline, please rate the following:

1. On a scale from 0 to 5 (where 0 is very poor knowledge, and 5 is all the knowledge you feel you need), how would you rate your knowledge?

Before you contacted the Helpline

0

After you contacted the Helpline

0

2. On a scale from 0 to 5 (where 0 is very poor confidence and 5 is all the confidence you feel you need), how would you rate your confidence?

Before you contacted the Helpline

0

After you contacted the Helpline

0

3. On a scale from 0 to 5 (where 0 is very poor wellbeing, and 5 is what you feel your wellbeing should be), how would you rate your wellbeing?

Before you contacted the Helpline

0

After you contacted the Helpline

0

4. On a scale from 0 to 5 (where 0 is very poor access to the services you need, and 5 is you have access to the services you feel you need), how would you rate your access to services?

Before you contacted the Helpline

0

After you contacted the Helpline

0

5. On a scale of 0 to 5, where 0 is very dissatisfied and 5 is very satisfied, how would you rate your satisfaction with the information and support you received from Mito Foundation.

0
6. Would you recommend Mito Foundation to your family, friends or others living with a rare and/or complex disease?
By submitting this form, you acknowledge and consent that your information will be collected, stored and used in accordance with Mito Foundation's privacy policy.