Guidelines - Mito Connect Calls

These guidelines have been prepared to assist you as a participant in our Mito Connect Calls.

Mito Connect Calls are monthly one-hour video calls, facilitated via Zoom, which provide practical information and support on topics relevant to the mito community. They are open to everyone affected by mito.

To ensure that all participants get the most out of the Mito Foundation teleconferences, please follow these guidelines:

Upcoming Connect Calls

Be respectful and nonjudgmental of everyone’s right to participate equally, or not to participate at all.
Active Listening should always be adhered to when someone is sharing. Please no interrupting, not passing judgment, and listening attentively.
The facilitator or guest speaker of the meeting is entitled to interrupt and move the conversation along.
Please take a break from the session when needed to look after oneself.
Refrain from giving medical advice. Every case of mito is different.
What is shared in the call is confidential. Do not mention what is discussed outside the group setting.

Mito Connect Call Guidelines - Before the call

Download Zoom to your computer or smartphone from https://zoom.us
For resources on how to use zoom visit: https://explore.zoom.us/resources
Please ensure you have tested your audio and video prior to the meeting.
Turn off other applications on your computer.
Set up your computer so your face is well lit – having bright light/windows behind you will make it hard to see you.
If possible, organize to have limited distractions for the call as possible (e.g. put your phone aside or on silent).
If possible, have limited objects in the background behind you as possible (they can be distracting).
Please try attend the meeting on a computer, not a tablet or phone. This way you will be able to see more people, use the Zoom functions more easily and participate in the activities.

Mito Connect Call Guidelines - During the call

When you join the call, please “mute” your microphone.
Please arrive 5 minutes early to get settled and sort out any connection/technical issues.
When you would like to speak, please unmute and be mindful to speak a little louder than you normally would to account for differences in microphones and speakers.
Before the presentation begins please feel free to have a chat.
Keep your microphone on mute unless you are speaking so we can reduce background noise disruptions.
When the majority of participants have arrived we will formally begin the presentation.
The call will be recorded for the time that the presenter is speaking. However, we will turn the recording off during questions and discussion time. We will let you know when the recording is switched off. If you would not like your video to appear in the recording, please turn your video off for the duration of the presentation.
Write questions you have during the presentation using the chat box, we will attend to it at question and discussion time.
When the presenter has finished, question and discussion time will begin.
Turn your video on to allow for connection and presence during question and discussion time, as it helps everyone feel more present and connected.
During question and discussion time please put up your hand to ask a question and unmute yourself to speak.
If you would like, please introduce yourself before speaking.
Please consider the code of conduct at all times and ensure that personal information shared on a call is kept confidential.
A recording of the presentation will be sent to those that attended and those that registered but did not attend. The recording will also be posted to the Mito Foundation website.
Please contact our Helpline if you have any questions or concerns after the call has ended.

If you require assistance with Zoom to attend our events please contact our Helpline and we would be happy to assist you.

Mito Connect Call Guidelines

About Us