On this page, you'll find:
Receive your plan and start accessing supports
You’ll receive your NDIS plan with your approved funding and supports listed. You can now start using services to help reach your goals.
You can reach out to your LAC or EC partner and book in a meeting for them to explain your plan. They can help you:
- use your funding
- connect with providers
- use the Provider Finder tool
Please note: your LAC or EC partner can’t recommend specific providers, as this would be a conflict of interest. But they can help you understand your options and answer any questions.
You can contact them at any time if you:
- need help using your plan
- want to make a change
- have a question or concern about your supports
Learn more about changing your plan by visiting the NDIS Booklets and Factsheets page.
If something about your plan or services isn’t clear, don’t be afraid to ask. It shows you’re engaged and helps you understand your supports better.
Getting ready for your plan review
Most NDIS plans now last up to 5 years, but that doesn’t mean you have to wait that long to ask for a review.
Mitochondrial disease (mito) is a progressive condition, and your needs may change over time. If your function or goals change, you can ask for a plan reassessment earlier. Contact your LAC, EC partner, or the Mito Foundation if you think your plan no longer meets your needs.
The NDIS will also contact you around 3 months before your plan ends. This gives you time to get ready for a review.
Insights from the Mito Community
“I contacted the NDIS Navigator to assist in planning for a review of my plan. I have already learnt a great deal about things that have helped me immediately. The plan review is still some months away, but I look forward to working with the NDIS Navigator.”
— Anonymous, 2025
“The NDIS Navigator has been such an amazing support and a great person who really cares about people with mito. Always there in an instant to help me navigate the NDIS.”
— Anonymous, 2025
Insights from the Mito Community
“I contacted the NDIS Navigator to assist in planning for a review of my plan. I have already learnt a great deal about things that have helped me immediately. The plan review is still some months away, but I look forward to working with the NDIS Navigator.“
— Anonymous, 2025
“The NDIS Navigator has been such an amazing support and a great person who really cares about people with mito. Always there in an instant to help me navigate the NDIS.”
— Anonymous, 2025
What to think about before a plan review
It helps to reflect on how things have changed since your last plan. Ask yourself:
- Has your daily function changed? (e.g. Can you still prepare meals, drive, manage personal care?)
- Are there new supports you need?
- Have you stopped doing activities you used to enjoy?
- Has your mobility, energy, or communication changed?
- Do you need help at home, with transport or in the community?
- Are your current supports helping you reach your goals?
- Has your social life or independence changed?
You can begin collecting:
- updated reports or letters from health professionals
- notes on your daily routine or support needs
- examples of what’s become harder or what’s helped
- any new goals you would like to add
How to access the NDIS Navigation Service
Getting support is easy. You can:
Once we hear from you, a member of our Helpline team will contact you to understand your needs and offer initial support. If needed, they’ll refer you to our NDIS Navigator for more personalised guidance.
Write your will online for FREE this Free Wills Fortnight.
Write your will online for FREE this Free Wills Fortnight.
