Council Rates Concessions

Councils may offer discounted rates for Pension Concession Card holders who own their home. Contact your local council for further details.

Electricity and Gas Rebates

Councils may offer discounted rates for Pension Concession Card holders who own their home. Contact your local council for further details. Pensioner Concession Card holders may be eligible for electricity and gas rebates. Find out more.

Medical Energy Rebate

Mitochondrial disease (mito) patients who have issues with regulating their body temperature and hold a Pensioner Concession Card may be eligible for the Medical Energy Rebate, an annual rebate on electricity in addition to the electricity rebate listed above. Contact your electricity provider for further information and to apply. Find out more.

Water and sewerage

Pensioner Concession Card holders may be eligible for rebates on their water bill through their water supplier.

Contact details for NSW water suppliers are available here.

Taxi Subsidy Scheme

Mito patients may be eligible for a taxi transport subsidy, which aims to support those who are unable to use public transport due to a severe and permanent disability. Find out more.

Mobility Parking Scheme

The scheme allows permit holders to park in disabled spaces and to receive concessions in most metered and/or timed public parking spaces. Mito patients who have difficulty walking or have severe vision loss may apply for a permit. The application form and further information is available here.

Companion Cards

The Companion Card allows a person’s carer free entry into participating venues and events. They are available to people with a lifelong need for a high level of care. Find out more.

Telephone Services: Priority/Special Assistance

Some telecommunication providers offer priority or special assistance to people who have a life-threatening medical condition and whose life may be at risk without access to a fully operational phone service. Mito patients who are at high risk of cardiovascular emergencies or patients who live alone, without support or in remote locations may be eligible.

Find out more from Telstra, Optus or ask your telecommunication provider.

Australia Post - MyPost Concession

Pensioner Concession Card holders are eligible for lower cost domestic stamps. Find out more.

Hearing Aid Bank

Self Help for Hard of Hearing People provides support services for people with impaired hearing including a hearing aid bank.

Life Support Rebate

People who use electrically operated life-support equipment such as dialysis machines, positive airway pressure devices and enteral nutrition may be entitled to an electricity rebate. Find out more.

It is important to let your energy provider know you are using life-support equipment so that they can let you know of any planned power outages.


Please contact our helpline if there are additional concessions or benefits that should be included on this list.

Disclaimer: Resources provided by the Australian Mitochondrial Disease Foundation Limited (Mito Foundation), offers general information and is not a substitute for medical advice. It is essential to assess the suitability of the content for your individual circumstances and make decisions based on your medical condition. The information’s accuracy is subject to change, and we do not guarantee ongoing currency or availability. While efforts are made to ensure accuracy, Mito Foundation is not obligated to provide updated information. The copyright for this document and its content belongs to, or is licensed to, Mito Foundation, and reproduction without prior written consent is prohibited.

Author(s): Mito Foundation
Version: 1.1
Date published: 30 August 2023