Pathways Telehealth Nurse Program

Our dedicated Pathways Telehealth Nurse Michele will work with you to develop a tailor-made care plan to provide support, education and connection with other services. This telephone-based program is designed to help you navigate the health system and access all that is available to you.

Mito Foundation’s Pathways Telehealth Nurse Program offers personalised information and support to individuals diagnosed with mitochondrial disease (mito) and their carers, regardless of location.

Please contact our Helpline to see if this service is suitable for you.

What is the Pathways Telehealth Nurse Program?

The Pathways Telehealth Nurse Program provides a tailored review of individual health supports; identifying gaps, connecting to new services and developing tools for ongoing support.

The program will support you by:

  • Conducting 2 – 3 short consultations to discuss your medical history, treatment and care requirements to understand your current needs and identify opportunities to improve your health care
  • Guiding you through the health care system to access relevant services
  • Strengthening your knowledge and confidence about your mito to proactively manage your condition
  • Helping to educate your care team, including allied services and carers, about your mito and what care you need
  • Coordinating access to health care and social support organisations
  • Assisting with support at high needs times e.g. following hospital admission, discharge, and accident and/or emergency visits

It is important to note that the program will not provide treatment advice. The main objective is to develop a tailored care plan, provide practical and emotional support, and provide education and connection with health care and community services.

Feedback from mito community

“ I was very reluctant to contact Michele in the beginning as I thought there are probably people worse off than me.  But I am glad I did. With a long initial chat and two follow up calls we managed to educate my carers on Mito my physio on mito and saving energy and Michele spoke to my G.P re my care. She also helped advocate for a change in my aged care services. I would highly recommend chatting with Michele as I did. I felt like she listened and understood what I was saying“

(Service participant, February 2023)

 “Michele has helped me in so many ways her advice and guidance has literally helped me get through the day” 

(Service participant, June 2022)

“I have been extremely fortunate to have had ongoing contact with Michele which is a great emotional support. There are many problems in the provision of quality home care for people with mitochondrial disease. Michele has become very familiar with my health issues and has contacted the relevant home care personnel in an effort to familiarise them with issues of mitochondrial disease and my care needs.

I can’t express enough how much Michele’s support has meant to me this year. There have been many days when a call from Michele has lifted my spirits and helped me to continue trying to manage.”

(Service participant, November 2021)

Call our helpline now on 1300 977 180 to discuss how the program could benefit you.

Image of Michele

Meet Michele Hemmings

Michele has been in this role with Mito Foundation since 2019 and has developed a deep understanding of the needs of an individual and their families impacted by mito. Michele has over 25 years of experience in nursing and has helped many people navigate the complexities of the health care system. She has a diverse background across paediatric, adolescent and family centred care with extensive experience in chronic healthcare.

Learn more here.