Living with a chronic illness like mitochondrial disease (mito) can add extra costs and paperwork. This page lists Queensland (QLD) concessions and services that may help with bills, transport, and getting to health care. Eligibility rules can change, and not everyone will be eligible.
What you may need:
- a Commonwealth concession card (for example a Pensioner Concession Card or Health Care Card)
- proof of identity and Queensland address
- a medical certificate or confirmation from a health professional
- recent bills or account numbers.
You do not need to apply for everything at once. Some people choose to start with the costs that matter most right now.
Tips for making applications easier
- Break tasks into small steps and spread them over time.
- Keep one folder for cards, letters, and receipts.
- Ask for accessible formats if you need them.
- Write a short script before phone calls if brain fog or fatigue makes calls hard.
- Choose a time of day that usually works better for you, if you can.
- A one-page summary of key details can help if you need to repeat your story.
Admin like this can take a lot of energy. Some people pause and come back later. You could also ask someone you trust to sit with you while you make one call or complete one section of a form.
National payments and supports
Want to learn what’s available across Australia? These national supports can be a good place to start. They include payments, concession cards, and help with health costs. Many concessions also use these cards as proof.
For more information about payments, concession cards, and eligibility.
A starting point for national support. Covers common services, with trusted links.
Contact and feedback
If you notice something missing or outdated on this page, please tell us.
Contact us
Call Mito Foundation's Helpline for more information or assistance on
Please note the Helpline is available Monday to Friday, excluding NSW public holidays.
Immediate support
If you or someone you know needs emergency assistance, please call emergency services on
Mental health support
This page shares information and resources to help you find mental health support that works for you.
Disclaimer: Resources provided by the Australian Mitochondrial Disease Foundation Limited (Mito Foundation), offers general information and is not a substitute for medical advice. It is essential to assess the suitability of the content for your individual circumstances and make decisions based on your medical condition. The information’s accuracy is subject to change, and we do not guarantee ongoing currency or availability. While efforts are made to ensure accuracy, Mito Foundation is not obligated to provide updated information. The copyright for this document and its content belongs to, or is licensed to, Mito Foundation, and reproduction without prior written consent is prohibited.
Author(s): Mito Foundation
Version: 1.2
Date published: 29 January 2026
